ClickCease The Leader in Customer Data Matching | 360Science Support - 360 Science UK

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Contact us via any of the methods below, or visit our dedicated Support Desk.

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NEWS & UPDATES

Coronavirus Continuity
Announcement

We are fully manned and providing our usual high quality level of support. Many of our team are working from home all or most of the time – with remote access having long been tried and trusted before the virus outbreak, we’re fully in the swing of using remote comms to keep in close touch with each other. In the event phone calls go to the support or sales voicemail, they will be returned promptly and there will be no impact on answering emails.

All our development is performed by our large and experienced team in Leatherhead, and in any eventuality we expect to continue to maintain a high level of support: if our support team is unduly affected by illness, we will prioritise support for our clients ahead of software development.

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SUPPORT RESOURCES

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Updates & Releases

Access literature, product updates and downloads as a registered 360Science customer and matchit user.

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TECHNICAL SUPPORT

Support Engineers

Leverage deep product expertise to ensure the maximum business impact for your investment. Our Support Engineers typically respond within the hour during the working day.

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CUSTOMER CARE

General Queries

Call us on +44 (0) 1372 225904 to assist you with anything from simple product queries to full scale integrations. (Office Hours)

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EXPERT SERVICES

Extended User Support

The foundation of our matching software, matchit has been designed specifically to deliver matching results that mirror human-like perception, at scale, without preprocessing.

Artificial Intelligence, a proprietary algorithm, lexicons, and a contextual scoring engine work together to defeat the errors, inconsistencies, and challenges commonly found in contact and business data.

What's Included:

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    Regular Free version upgrades
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    Advance notice of Live Webinar Training opportunities
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    Software updates and patches
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    Access to Support Engineers during normal business hours
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    Regular updates of third party files

CONTACT SUPPORT

Get the most out of 360Science solutions.

PHONE

01372 225904

Enterprise Support

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