ClickCease Case Study: Real-time Data Solutions Revolutionizes Call Handling - 360Science
real-time data solutions for customer service

Case Study: Real-time Data Solutions Revolutionizes Call Handling

To help make C-Centric’s vision of real-time caller identification and handling a reality, they needed to fuse data from in-house datasets with client databases and other third-party data sources.

See how InSession™ using matchit Hub revolutionises call handling capabilities with its ability to match against multiple phone numbers and/or name & address details per caller.

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